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Trusted Villa Holidays

Choose James Villas for Peace of Mind

When times are uncertain we know you're looking for both trust and flexibility when picking a company to book your holiday with. Here you will find all the right reasons to book a James Villa Holidays.

FINANCIAL PROTECTION - Package and villa only bookings.

ATOL: All our flight inclusive holidays are financially protected by the ATOL scheme. This protects you from losing money or being stranded abroad should an ATOL-approved operator go bust. Our ATOL number is 2730.

ABTA: If you haven't booked flights with us, the money you've paid towards your villa is protected through our ABTA membership if we cease trading. This protection also includes flight inclusive bookings. Our ABTA number is W3940.

For more detailed information please visit this page.

FLEXIBLE - Holidays to suit you.

Payday Payments: Wait until the final day of the month that your balance is due

Low Deposits: Available during promotional periods and for selected properties

Flexible Arrival Days & Durations: A lot of our destinations give you ultimate flexibility with your arrival day and durations so you can holiday to suit your timings.

TRUSTED - Book with Confidence.

Award Winning: Winners of the consumer voted British Travel Awards for the last 12 years.

Recommended: 93% of our customers would rebook again with James Villas.

Quality: Every villa on our website is tested and vetted to meet the highest quality standards underpinned by ABTAs code of conduct.

Experts: We've been in this market for over 35 years and we've learnt a lot along the way.

TRAVEL INSURANCE - A must for all bookings.

Protect your booking: We recommend you have adequate insurance from the moment you book your holiday until you return.

SCAM WEBSITES - Our check list for when you're shopping around.

It's every holidaymaker's worst nightmare - your hard-earned savings ending up in the hands of a fraudster. With scam villa holiday websites on the rise, it's more important than ever to book with a trusted company.

Not sure where to start? There's plenty you can do to protect yourself and your money. We've put together a handy guide for booking safe.

Are they ABTA & ATOL bonded? Book with a holiday company that is a member of ABTA and ATOL.

Top tip - some websites will show ABTA and ATOL logos without having the appropriate licences. It's easy to double check the company is a member on the ABTA and ATOL websites.

Website security and protection

How do you know the website you're using is secure? This is where you'll be entering your personal details and payment information, so it's important to get it right. Can you spot HTTPS at the beginning of the website URL? That's a big thumbs up. It's the 's' on the end that's important – it stands for 'secure' and means that the website is safe to use.

Top tip – genuine villa holiday companies will not ask for a bank transfer!

Read the Reviews

Reading customer travel reviews and researching the company puts you in the know. It's even more reassuring when this feedback comes from genuine customers – people who've tried and tested the brand.

Top tip – the villa may have real reviews on Trip Advisor, but it doesn't mean the website selling the holiday is genuine! Research reviews for the company, not just the accommodation.

Be wary of copycat websites

Many scam villa websites copy reputable brands, like ours.

The logo, pictures, and even a variation of the website URL could have been taken by the scammers and used on their fake websites. They may look trustworthy, but don't confuse them with real holiday companies.

Whilst searching for your holiday if you come across a website that you're not familiar with, look out for these red flags:

  • Is the villa holiday you've found really cheap?
  • Does the villa have lots of availability, even in the height of summer?
  • No business address?
  • Fake websites can be very convincing, even having contact details and made up reviews.

Top tip – If in any doubt, don't part with your money. Once the fraudsters have your payment, it can be really difficult to get any money back – even when paying on a credit card.

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