St Albans Family with adult children
- The villa looked great, but it was style over comfort. The beds were the worst we have ever slept in. The people in one of the rooms with single beds slept on the living room sofa as the mattresses were so bad. In any case this room was unusable after heavy rain as the room stank of damp which also permeated all the clothes stored there.
The pillows were over priced if they came from a Â£ shop & the duvets & bed linen were cheap & nasty.
Very disappointing as the villa looked so good.
Published on: 02 January 2016
Vila Vista Golf
We would hope that our customers find our villas comfortable and so it is a shame this was not the case for you. The beds are a personal preference but we have taken note of your comments about your discomfort and the bed linen. Sorry to hear that the rain affected one of the rooms in the villa, we hope that your representative was on hand to assist you with this.
At Vila Vista Golf, we have not had any report of any damp issues during your stay, or since. Bed comfort however is of course a matter of preference, but all beds are checked regularly to ensure they are in good condition including the linen.