- On arrival we were given accomodation with no a/c in lounge at all! Temperature was 93 F! Second accommodation no means of turning on A/Cs in bedrooms 2 and 3 even though we had paid for a three bed house. Reception said "But you only sleep in one room" Third time lucky we got what we paid for after stress ,complaining to UK and reception. Nothing but trying to give us cheaper accommodation than we had paid for! A complete attempt to "Con" us>
Published on: 13 October 2016
Jardim Village III
We're sorry you were allocated an unsuitable property upon your arrival, although understand this was promptly resolved. The resort staff pride themselves on the great service they provide our guests and we would assure you this was an untypical error.