Heathfield Family (the eldest child is at school)
- Overall we thought the villa was as described and met our needs.
It was comfortable and well furnished.
The maids were efficient and the towels changed regularly.
We would have liked additional equipment in the kitchen, as we cooked most days.
(additional large serving plates, bread board, sieve and smaller saucepan)
A suggestion that there might be some plastic plates and cups for children to use?
The dishwasher had no salt or rinse when we arrived, and the filter had not been cleaned.
The salt issue was rectified by the villa manager.
There was no airer when we arrived. We reported this to the villa manager on Sunday and it arrived Tuesday evening, after a reminder from us.
It would have been helpful to have a laundry basket.
I think it should be made clear that the WiFi can only support 4 devices at one time.
The transfers to and from the airport via yellowfish was very efficient and well organised.
Car seats were provided for the children.
The staff on the resort were very efficient and helpful and most requests were deal with very quickly.
On the first evening there was no gas for the BBQ. A replacement arrived within 10 minutes and the engineer also sorted out the problem we had with the safe.
We used the staff in reception to book our trips.
We appreciated the availability of the shuttle buses.
Published on: 01 July 2019