- Overall good, was some dust on odd surface and noticed a few cobwebs. Felt that it wasn't clear from wording of 'maid service' that that necessary bathroom bins weren't emptied at all, and having found out this was the situation, I think there should be provision of replacement bags as this is a hygiene issue.
Noticed a wire hanging out of a smoke detector. After contacting 'rep' did find out it was obsolete but seemed an error to leave it like this rather than remove completely.
Found 3 badly cracked glasses.
Published on: 13 November 2016
Thank you for your feedback. We are pleased to advise you that the obsolete smoke detector was removed by the villa owner during the winter, so that repairs to the wall underneath could be made without inconveniencing our guests. We have new villa fact sheets in our villas this year, which we think makes clear what is covered by the maid service. We do not ask villa owners to supply the bags you mention and it is generally unnecessary to purchase bags yourselves, as many of our guests simply recycle their plastic shopping bags, but we regret any inconvenience this caused you.