- On arrival at the villa we were appalled to find that there were road works directly outside??? When the Rep. Susan came to visit us she informed us that they would be finished in approx. 2 days. This as it turned out was a very optimistic assessment as infact
these works carried on for the whole two weeks we were there. A s you can imagine our holiday was a catastrophe. We could not use the pool for a great majority of our stay as
the dust churned up by these works left a filthy scum over the water,even with the pool pumps working this did not help. The outside area was also covered in a thick layer of dust
plus the outside furniture. We wiped these down every day but to no avail as every day they would soon be covered again. There was an attempt to clean the outside patio by
the cleaners but this only entailed a hose down with water. No attempt was made to clean
any furniture or window sills which were also covered in a thick layer of dust.
In desperation I asked if we could be moved to another villa but was informed that there
were none available. We were never informed beforehand that there were road works
taking place directly outside our villa. If we had be given this information we probably
would have not booked with you.
Published on: 14 October 2016
We're sorry that you were affected by road works close to the villa and regret any inconvenience this caused. The local authorities were laying pipes and we were not forewarned of this essential work. Although they were completed a quickly as possible, it's a shame you encountered this during your stay.