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Vacancies at James Villas
Customer Relations Executive
We are looking for people with problem solving skills, excellent oral and written communication and a passion for customer service to join our busy Customer Relations department. You must possess a thorough understanding of customer service and the ability to work in a fast paced environment. An A level (or equivalent) in English and experience of the travel industry within a customer relations environment, including knowledge of the ABTA Code of Conduct, would be desirable.
If you are interested in filling this varied and challenging role, please apply in writing including your CV and details of your current salary to: recruitment1@jamesvillas.co.uk
If you are interested in filling this varied and challenging role, please apply in writing including your CV and details of your current salary to: recruitment1@jamesvillas.co.uk
Full Time Marketing Assistant
We are currently looking for a full-time Marketing Assistant.
Based within a busy marketing department you will be part of a team dedicated to the successful marketing of our holidays. Your principle duties would include:
Knowledge, skills and experience
Personal qualities
Please email your CV and current salary to pete.brudenell@jamesvillas.co.uk
Based within a busy marketing department you will be part of a team dedicated to the successful marketing of our holidays. Your principle duties would include:
• Administration of the marketing database and brochure fulfilment process
• Compiling, maintaining and reporting of all marketing activity statistics
• Regular creation of marketing emails, liaising with IT and Commercial Teams as required
• Primary responsibility for fielding and ensuring response to all emails and phone calls into Marketing department
• Co-ordinating the publication of new content and promotions for the website
• Proof reading of marketing material, including brochures and direct mail
• Arranging competition winners, photography and press trips
• Responsible for compiling and managing a record of all marketing activity
• Researching and monitoring the activity of competitors
• Supporting the Marketing department with any ad-hoc requests
• Compiling, maintaining and reporting of all marketing activity statistics
• Regular creation of marketing emails, liaising with IT and Commercial Teams as required
• Primary responsibility for fielding and ensuring response to all emails and phone calls into Marketing department
• Co-ordinating the publication of new content and promotions for the website
• Proof reading of marketing material, including brochures and direct mail
• Arranging competition winners, photography and press trips
• Responsible for compiling and managing a record of all marketing activity
• Researching and monitoring the activity of competitors
• Supporting the Marketing department with any ad-hoc requests
Knowledge, skills and experience
• Previous marketing experience is not essential
• Some previous administration experience would be favourable but not essential
• Good knowledge of Microsoft Office tools, particularly Microsoft Excel
• Some previous administration experience would be favourable but not essential
• Good knowledge of Microsoft Office tools, particularly Microsoft Excel
Personal qualities
• Strong organisational and numerical skills
• Ability to juggle multiple tasks at any one time
• Good attention to detail and a keen sense of taking pride in their work and providing an excellent level of service to other team members and departments
• Good balance between using own initiative and working within existing processes
• An enthusiastic and flexible attitude
• Ability to juggle multiple tasks at any one time
• Good attention to detail and a keen sense of taking pride in their work and providing an excellent level of service to other team members and departments
• Good balance between using own initiative and working within existing processes
• An enthusiastic and flexible attitude
Please email your CV and current salary to pete.brudenell@jamesvillas.co.uk
Full Time Travel Advisors
Vacancies exist for experienced and enthusiastic Travel Advisors to join our busy team in Maidstone. The ideal applicant should have a proven track record in tailor making holidays, achieving targets and delivering excellent customer service. A minimum of two years relevant experience within the travel industry is required. Basic salary + commission with an OTE of circa £22k.
Please email your CV and covering letter to recruitment1@jamesvillas.co.uk
Please email your CV and covering letter to recruitment1@jamesvillas.co.uk
Full Time Retail Travel Advisors - Bluewater
Vacancies exist for experienced and enthusiastic Travel Advisors to join our busy team in our Bluewater store. The ideal applicant should have a proven track record in tailor making holidays, achieving targets and delivering excellent customer service. A minimum of two years relevant experience within the travel industry, preferably in the retail sector is required. Basic salary + commission with an OTE of circa £18k.
Please email your CV and covering letter to recruitment1@jamesvillas.co.uk
Please email your CV and covering letter to recruitment1@jamesvillas.co.uk
If you are interested in working for James Villa Holidays in another department, please send us your details and we will be happy to consider you for any future opportunities.
careers@jamesvillas.co.uk
James Villa Holidays Ltd 20/20 Business Park
St Leonards Road
Maidstone Kent
ME16 0LS
