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Important information – Barwell Travel

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Home > For your protection

For your protection

As the UK's leading villa holidays specialist with nearly 30 years of experience and expertise, when booking with us you know your holiday is in safe hands. We offer the widest selection of properties, handpicking each and every one to ensure they meet the highest quality and safety standards. Not only can you take advantage of our great choice and standard of properties, but you can also rest assured that your holiday will be fully protected through our ABTA and ATOL bonding. Our ATOL membership protects all customers booking a holiday with flights, whilst our ABTA bonding recognises the high standard of service we provide on accommodation only holidays.

ATOL

ATOL
Our holiday packages involving flights are ATOL protected by the Civil Aviation Authority. Our ATOL licence number is 2730. Please see our booking conditions for more information.

The ATOL system protects you from losing money or being stranded abroad if our company should cease trading. However, if you were to book flights with other companies you may not have ATOL protection.

For more information, please see the ATOL website www.atol.org.uk

ABTA

ABTA
All members of ABTA adhere to a code of conduct designed to protect their customers. This includes providing you with a high standard of service, fair terms of trading and clear and accurate information about passports, visas, health requirements, and details of alterations to your holiday. It also ensures you are protected if our company should cease trading, or other things go wrong. This includes making arrangements to bring you home if you are stranded abroad. ABTA also ensures that if you have a complaint that you feel cannot be resolved directly with us, you will be offered the option of low-cost completely impartial arbitration.

For more information please visit the ABTA website www.abta.com