For your protection
We’re proud of our reputation as the UK's leading villa holidays specialist with nearly 30 years of experience and expertise, so when booking with us you can be confident that your holiday is in safe hands. We offer the widest selection of properties, handpicking each and every one to ensure they meet the highest quality and safety standards. Not only can you take advantage of our great choice and standard of properties, but you can also rest assured that your holiday will be fully protected through our ATOL and ABTA bonding. Our ATOL protects all customers booking a holiday with flights, whilst our ABTA bonding protects customers booking a holiday without flights.
What does ATOL mean?
Our James Villas holiday packages, when booked with flights, are ATOL protected by the Civil Aviation Authority. Our ATOL licence number is 2730.
The ATOL system protects you from losing money or being stranded abroad if our company should cease trading. However, if you were to book flights with other companies, please be aware you may not have ATOL protection.
For more information, please see our booking conditions for more information or visit the ATOL website www.atol.org.uk
What does ABTA mean?
As a member of ABTA, we adhere to a code of conduct designed to protect our customers. This includes providing you with a high standard of service, fair terms of trading and clear and accurate information about passports, visas, health requirements, and details of alterations to your holiday.
It also ensures that any monies paid for your accommodation are protected, if our company should cease trading.
ABTA also ensures that if you have a complaint that you feel cannot be resolved directly with us, you will be offered the option of low-cost completely impartial arbitration.
For more information, please see our booking conditions for more information or visit the ABTA website www.abta.com